Below are some of the more common questions we are asked...Should you have one not listed, don't hesitate to contact us.
What is the best way to get in touch? The fastest way to reach us is via email. Every email sent to us gets a response. Sometimes (although we try) its just impossible to answer every phone call the day it comes in. Emails are much easier as we can answer late at night/early morning. We check emails several times a day. We are happy to call a potential guest that has questions that cannot be answered via email, but emails are always the quickest way of reaching us. Guests who stay in our homes have our cell numbers and contact with us 24/7.
Should I rent a home from a homeowner or an agency? Although we own our homes in Bodega Bay we also manage them along with a number of other residential & commercial properties throughout Sonoma County. Owning and managing our rentals gives us the opportunity to 'micro-manage' them in a way that agencies never could.
Are you available if I have a question? We live only 15 minutes from our Bodega Bay homes and are available 24/7 when a guest is in our home. You'll have our home #'s and cell numbers. In addition we keep binders in the home with guidlelines to the home and surrounding community. We welcome the opportunity to answer your questions.What if something breaks? Although we can't predict when something will break we often catch things before a guest will simply because we 'manage' our own properties and are so familiar with the home. In addition, Dave has licensing in Plumbing, Heating, and Electrical and runs Acrat Plumbing & Heating. Therefore we not only have the experience and the manpower to 'fix' a problem, we have the supplies in our shop as well.
What time is check-in/check-out? Check-in time is 4pm; check-out time is 11am. Yes, if there is no one in the home prior to your rental we can be flexible.
How do I book the home? Contact us via email or phone. We will take your information and forward you a Contract/Lease Agreement. You'll then return the paperwork with the security deposit within 5 days of booking. The balance of your stay is due 30 days prior to reserved dates.
What is the rental fee? Our per night rental fee is listed on the homes rental page. There is in addition a non-refundable cleaning fee and Transitory Tax of 9%.
You list a 3-night minimum part of the year but I can only stay 2-nights. We rent out the home for 3 night min. to limit our having to clean it so often. However, our rental rates are lower then or equal to other homes that offer a 3 for 2 in our area. Check our prices with those of other homes. You end up saving in the long run with us as our nightly rate is cheaper. Our guests who don't stay the additional night...use that time for an early entry or late exit. The longer you stay, the greater the savings.
What is your cancellation policy? Reservations cancelled 30-days prior to reserved stay (non-holiday periods) are refunded in full minus $35.00 service charge. Reservations cancelled less than 30-days prior to reserved stay are non-refundable unless we are able to re-rent that time period. Holiday rentals require minimum 60-day cancellation notice.
Do you offer insurance? You can get travel insurance thru CSA Travel Protection. Contact us for information.
Do you allow pets in your home? We do allow a well-behaved pet that stays clean, is on a flea-maintenance program with a signed contract. We do charge an additional fee (as do all homes) for cleaning. We pride ourselves on having a very CLEAN home so the extra fee is used towards additional cleaning. Check out our guestbook. Your pet relaxes as well with its own doggie bed and chewie.
What type of cleaning do I need to do? Our departure list is very straightforward. Clean up after yourselves putting trash in containers, start dishwasher, pile used towels on washer, close all windows and doors, extinguish all fires and turn off heat. We will clean bathrooms, wipe down kitchen, vacuum, remake beds, dust, etc.Can we have an extra person who will sleep on the floor or on an airbed? Our homes allow for a stated maximum number of guests (Pacific View 6-8/Gull Harbour 8-10). The Bodega Harbour Homeowners Association as well as Fire Marshal dictates how many can sleep in our home.
How close to the beach are you? Our home is on Gull Drive. We have a map on our site indicating where the home is in the Bodega Harbour community. It's in easy walking distance even for a 3 year-old. Pacific View is located 9 driveways up from the beach access trail. Yes...you can see the surf, smell the salt and hear the waves crashing from the home. Gull Harbour is across the street from the beach trail. We also keep a parking pass to Doran Beach State Park in each home for guests to use. I'ts helpful for families who have a lot of 'stuff' to take and want to make a day of it.
What are your rates? See rates page on indiv. homes for indiv. rates. Major Holiday premium 20% higher; plus tax. Four Night Min. on holidays.
Personal Checks accepted in advance; MC/Visa or Paypal.
Bodega Bay Rentals
891 Gull Drive, Bodega Bay, CA
(707) 794-8181 FAX: (707) 794-0292
reserve@bodegabayrentals.net